Effective date: October 5, 2026
This Privacy Policy explains how LAYD Cosmetics ("LAYD," "we," "us," or "our") handles personal information when you visit laydcosmetics.com, place an order, create an account or contact us.
Information we collect
When you shop or contact us, we collect information you provide, such as your name, email address, phone number, billing and shipping addresses, order details and customer-service messages. If you create an account, we maintain information needed to manage that account and its associated orders.
Our website and service providers also receive technical information needed to operate and protect the store, such as IP address, browser/device information and shopping-session activity. WooCommerce order-attribution tools also record information about how shoppers arrive at our store, such as referral sources and campaign information, to help us understand the sources of orders.
Payment information is submitted to the payment provider you select. We receive transaction details such as payment status and identifiers needed to manage orders, refunds and disputes. Please do not email full card numbers or other payment credentials to us.
How we use information
We use personal information to:
- Process payments, fulfill and deliver orders, and handle returns or refunds.
- Send order confirmations, shipping updates and other service messages.
- Respond to questions and resolve order or product concerns.
- Maintain customer accounts and shopping-cart functionality.
- Protect the website, prevent fraud and address unauthorized activity.
- Keep business records and meet applicable legal, tax and accounting obligations.
Who receives information
We disclose information as needed to providers that help operate the store, including website hosting/support, payment processing, order delivery and email delivery. Access should be limited to the information needed for their services.
Our storefront uses WordPress and WooCommerce. Payment options currently include Stripe and PayPal. When you choose a payment service, information needed to process and protect the transaction is shared with that provider. Their privacy notices explain their own data handling:
Other payment options offered through these providers may involve additional providers identified during checkout.
We may also disclose information when required by law, to respond to lawful requests, or to protect legal rights and address fraud or security incidents.
Cookies and similar technology
The store uses cookies and similar technology for functions such as maintaining your shopping cart, recognizing a shopping session and supporting account login. WooCommerce also uses session cookies for order attribution, recording referral/campaign and visit information associated with shopping activity.
You can manage cookies through your browser settings. Blocking necessary cookies may prevent some store features from working.
Retention and protection
We retain personal information for as long as needed for the purposes described in this policy, including order support and applicable legal, tax, accounting or dispute-resolution obligations. The store currently has no automatic deletion periods configured for inactive accounts or order records. Records may therefore remain until manually reviewed or removed. You may contact us to request deletion, subject to information we must retain for legitimate legal or transaction-related reasons.
We work to protect personal information through appropriate safeguards. No method of transmission or storage can guarantee absolute security.
Your choices and requests
You may contact contact@laydcosmetics.com to request access to, correction of or deletion of your personal information. Depending on your location, you may have additional rights, such as obtaining a copy of your information or opting out of certain processing.
We may need to verify your identity before completing a request. Some information may need to be retained to fulfill legal obligations, complete transactions or resolve disputes. We will respond in accordance with applicable law.
Children and external links
Our website is not directed to children under 13. If you believe a child under 13 has provided personal information, contact us so we can investigate and take appropriate action.
External websites, including social-media and payment-provider websites, have their own privacy practices. This policy covers LAYD's handling of information.
Changes and contact
We may update this policy as our practices or legal obligations change. The effective date above identifies the current version. Where required, we will provide additional notice or obtain consent for material changes.
Privacy questions or requests: contact@laydcosmetics.com.